SLA Reports
SLA reports let you track uptime performance against defined targets. Set a target percentage per monitor and Sentro calculates whether you are meeting your commitments.
How it works
- Set an SLA target for a monitor (e.g., 99.9% uptime).
- Sentro calculates compliance based on actual check data over the reporting period.
- View the report in the dashboard with metrics including uptime percentage, incident count, and compliance status.
- Export as CSV for sharing with stakeholders or including in customer reports.
Report metrics
| Metric | Description |
|---|---|
| Uptime percentage | The actual uptime calculated from check results. |
| Target percentage | The SLA target you defined. |
| Compliance status | Whether the actual uptime meets or exceeds the target. |
| Incident count | Number of incidents during the reporting period. |
Plan availability
SLA reports are available on Pro and Max plans.