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Maintenance Windows

Maintenance windows let you schedule planned downtime without triggering false alerts. During a maintenance window, monitoring continues but alert rules are suppressed for the targeted monitors.

How it works​

  1. Create a window with a start time, end time, and which monitors it applies to.
  2. During the window, checks continue to run but failed checks do not create incidents or fire alerts.
  3. On your status page, the maintenance window is displayed so users know the downtime is planned.
  4. When the window ends, normal alerting resumes automatically.

Configuration​

SettingDescription
TitleA short description of the maintenance (e.g., "Database migration").
DescriptionOptional details about what is being done.
Start timeWhen the maintenance window begins.
End timeWhen the maintenance window ends.
MonitorsApply to all monitors or select specific ones.
Show on status pageWhether to display the maintenance on your public status page.
RecurringOptional recurring pattern (e.g., weekly on Sunday 2:00-4:00 AM).

Window states​

StateMeaning
ScheduledThe window is in the future and has not started yet.
ActiveThe window is currently in effect. Alerts are suppressed.
CompletedThe window has ended. Normal alerting has resumed.

Plan availability​

Maintenance windows require the Starter plan or higher. Free plan users see an upgrade prompt.

Tips​

  • Create the window before the maintenance starts. If you create it after monitors have already gone down, incidents may have already been created.
  • Use recurring windows for regular maintenance schedules (e.g., weekly patching) so you do not have to create a new window each time.
  • Target specific monitors rather than all monitors when only a subset of your infrastructure is affected. This way, you still get alerts for unrelated outages during the maintenance period.